Find Answers To Common Questions About Our Products, Services, And Policies In Our FAQ Section
To make a reservation with Turkish Stays, simply visit our website and browse our selection of available properties. Once you’ve found the perfect apartment for your stay, follow the easy booking process to secure your reservation. You can also reach out to our friendly customer service team for assistance with booking.
Our rental properties are thoughtfully designed to provide you with all the comforts of home and more. Amenities vary depending on the property but may include fully equipped kitchens, high-speed Wi-Fi, flat-screen TVs, luxurious linens, toiletries, and more. Specific amenities for each property can be found on the property’s listing page.
Absolutely! We strive to accommodate all of our guests’ needs to ensure a seamless and enjoyable stay. Whether you require housekeeping services, airport transfers, grocery delivery, or assistance with booking tours and activities, our dedicated team is here to assist you. Simply reach out to us, and we’ll be happy to arrange any additional services you may need.
Our check-in and check-out times may vary depending on the property, but typically check-in is after 3:00 PM and check-out is before 11:00 AM. However, we are happy to accommodate early check-in or late check-out requests whenever possible. Detailed instructions for check-in and check-out procedures will be provided prior to your arrival.
Our cancellation policy varies depending on the property and the type of reservation you’ve made. Please refer to the booking confirmation email or contact our customer service team for specific details regarding our cancellation policy for your reservation.
While we love our furry friends, not all of our properties are pet-friendly. However, some of our properties may allow pets with prior approval and an additional fee. Please contact us directly to inquire about our pet policy and availability of pet-friendly accommodations.
Your comfort and satisfaction are our top priorities, so if you encounter any issues during your stay, please don’t hesitate to contact us immediately. Our dedicated customer service team is available 24/7 to address any concerns or assist with any problems that may arise.
We value your feedback and strive to continuously improve our services. After your stay with us, you will receive an email inviting you to share your feedback and review your experience. Alternatively, you can reach out to our customer service team directly to provide feedback or share any suggestions you may have.
Yes, we offer long-term rental options for guests looking to stay for an extended period. Whether you’re relocating, on a long-term work assignment, or simply seeking a temporary home, we have a variety of properties available for long-term rental. Contact us for more information and special rates for long-term stays.
You can contact Turkish Stays by phone, email, or through the contact form on our website. Our customer service team is available around the clock to assist you with any questions, concerns, or special requests you may have. We look forward to hearing from you!